As a Senior Process Manager, I consulted with clients nationwide to analyze, design, and implementa variety of workforce solutions, yielding millions of dollars in client cost savings.
By streamlining and automating workflow processes, linking workforce measurements to business performance KPI's, and introducing innovative strategies and technologies, our team enabled organizations to extract maximum value out of every dollar spent on human capital programs.
Areas of expertise include:
● Business process re-engineering
● Customized HR solutions and product development
● Recruitment Process Outsourcing (RPO) / Business Process Outsourcing (BPO)
● Supplier management and rationalization
● IT systems integrations (Billing, procurement, etc.)
● Vendor Management Systems (VMS) implementations & integrations
● Workforce Total Cost of Ownership (TCO) analysis and optimization
● Development, measurement, and streamlining of internal operational processes
● Cut cost per hire by 24% and improved cycle time by 50% for the retail storefronts of an electronics company through design and implementation of a national-scale RPO
● Saved a leading financial institution over $250,000 per year, while reducing the transactional error rate for from 70% to 0.5%, by improving efficiencies and implementing VMS
● Successfully project managed an internship program with 65+ students for a leading biotechnology company